Online Computer Support Scales New Boundaries

There can be myriad issues which can plague your PC, stretching from the show-stopping to productivity draining and something to highly annoying. However, in spite of all such follies, the silver lining is the gadget tends to come tagged with an explicit promise of toll-free tech support straight from a manufacturer. But then again what if an issue falls beyond the support period or a scope the vendor had agreed upon?

Third party vendors join the bandwagon:

PC owners can breathe easy for now as they have unhindered access to premier 3rd party vendors. Highly recognized in the line of online PC tech support has become a lifeline for a good number of PC owners out there. And why wouldn't it be so? Boasting of the most seasoned and expert army of techies around, it wouldn't be wrong to say the organization tends to stands out as an ideal destination for a huge swathe of PC users. Many Online Support Companies have sprung up to capitalize on this fad. All this has relieved customers from pesters they faced earlier for getting their computer repaired.Boasting of high-end expertise and technical acumen, the army of experts is more than ready to help any PC user looking around for a resolution in the shortest time span possible. Doing everything possible within their purview to ensure any solution being provided is able to keep a PC up and running for a longer duration of time.

Onsite Vs Online computer support:

Even though for many, an on-site visit is a preferred medium to resolve issues, it is also again considered as a medium where one ends up wasting a lot of time waiting for a technician to show up. And it doesn't cut; for not only is it expensive but is also least favored when help is required at a short notice. Well, the service rates are also exorbitant, when all you need at the end of the day is a new driver for your graphics card. So, in such a scenario why not take advantage of the new-fangled Internet (and old-fangled telephone), which can often get you identical results, faster and cheaper? And if still it doesn't do it for you, why not opt for a remote access resolution, wherein you can simply log onto a Web site, click on a link and within minutes witness a technician taking control of your machine and its help line comes to the rescue of all PC owners in a big way.

Author is dedicated technical writer at PCCare247. The extensive service spectrum of PC Care includes Online Computer Support, Belkin router configuration, virus and spyware removal, operating system & software support, Netgear router support, email & browser support as well as assistance in installation of all the peripheral accessories for your PC. Our endeavor is to keep you at ease and your PC working uninterruptedly and which take care of complete health of your personal computer.

Source: http://EzineArticles.com/6531279

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Scammers targeting home computers

IF you get a random phone call from Microsoft, Windows, Jars Support or Online PC Care, chances are someone's trying to scam you.

And Manitobans have been some of the favourite targets of these cyber fraud artists. Just ask Winnipegger David Adams.

He's become kind of an expert in saying no or hanging up the phone when he gets these calls.

And Adams says he's had plenty of practice.

"I've received many calls -- sometimes they were coming every day or every other day," said Adams, who contacted the Free Press this week. "Once it was twice a day. These guys just don't get it."

Adams -- and the Canadian Anti-Fraud Centre (CAFC), more commonly known as Phonebusters -- say the scam's details have remained the same for more than a year.

When you pick up the phone, an individual says your computer is running slow or has viruses and they say they can fix it over the Internet through remote access to your computer. If you comply, they will talk you through the process as you click on the keyboard of your computer and move your mouse.

At the end when they've installed a program onto your hard drive, they will ask for the three-digit security number on the back of your credit card and then put the payment through.

Adams said he believes the call he received originated from India. He said he could also tell from the numerous voices in the background he wasn't the only one receiving a call about a computer problem.

"I think they're working their way through the phone book," said Adams, who, ultimately, didn't fall prey to the fraudsters.

Jeff Thomson of the CAFC said the organization had logged about 350 complaints about this type of scam from January 2010 to March 2011.

But Thomson said that since then the scam has exploded and Manitoba is one of the main targets.

More than 5,832 Canadians have complained they've been phoned by persons unknown, with 602 of them coming from they Keystone province.

And of the 602 Manitobans who got the calls, 96 became victims of the scam.

"It was spiking in Manitoba and Ontario in February, but they're hitting right across Canada now and there are reports in the United Kingdom and United States now," he said.

"It's probably our No.1 scam."

Thomson said the victims have been scammed anywhere from $35 to $469, but investigators still don't know exactly what type of program has been installed on each computer and what it could enable someone to do in future.

"We are waiting the results of technical analysis," he said.

"If you give third-party access to your computer, who knows what they might install?"

Thomson said there is one thing people should remember if they get a call like this: "If you're having trouble with your computer, you're the only one who will know that. Get it checked out by a local store."

Const. Jason Michalyshen of the Winnipeg Police Service also has some advice for Winnipeggers.

"We want members of the public to be diligent about the security of their computers and the protection of their personal information. If you receive a call of this type, hang up immediately."

Source:-http://bit.ly/rCknR

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Online PC Support - Keep Counting the Benefits

Computers have become the most essential part of our lives. Therefore, it is very important to keep them up and running. In case, your computer breaks down in the middle of the night what would you do? In such scenario, online PC support would emerge as an apt alternate to fix your computer. You just need to make a phone call to the service provider and the technician would give you instructions over the phone to get the PC fixed. In other words, you don't need to waste time while waiting for the technician or visit the physical office of the computer expert.

Once you call up online PC support, their technician will ask for the remote access so that computer can be repaired at the earliest. If you don't feel that remote access is secured enough, you can follow the instructions given by the computer expert and fix your computer on your own. However, it could be very time consuming. If remote access is available, technician can fix the issues quickly which in turn would save your precious time. Since you are not visiting any physical office so, a lot of travel time can also be saved.

Apart from time, online PC support also allows you to save lot of money. In case, you think local computer dealer can solve the issue, just approach them and you will come across the fact that these dealers charge high fee. It is also possible that you would need to check with multiple dealers to find the one that suits your needs and budget as well.

Another positive aspect of having online PC support is that you don't need to wait for your turn. At times, you need to leave your system with the dealer and collect it after a day or two. Possibility is there that you need to face delay and it might take a week to get you computer. However, over the phone technician will be available and in not time you would start getting the assistance.

The technicians have customer centric approach that leads to high quality customer care. No matter how big or small the issue is; courteous tone and always-ready-to -help approach are enough to have excellent experience. You can call the PC support anytime 24 hours a day and 7 days a week. So, without bothering about national holiday or weekend just call-up the online support to get clean and virus free PC.

Finding an appropriate Online PC support firm is not very tough. You can find support providers through internet search. If you know how and where to search on the internet, you can easily find reasonable and reliable firm

Article Source: http://goo.gl/H62xL

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Online Computer Tech Support Makes Our Work Easier

Online computer tech support makes our work a lot easier in terms of providing a very important tech support which is indispensable for the efficient use of computers, laptops, printers, scanners, and many more related peripherals. These machines work on a strong combination of hardware and software which requires a strong understanding for them in order to use them efficiently. Due to the nature of working of these machines, which requires a lot of understanding of many kinds of software and hardware applications, it becomes mandatory to have a readily available technical support which could always come forward to shoulder the responsibility of providing uninterrupted efficient service.

There are many issues which do not require an onsite technician visit like software updates, application upgrades, migration, antivirus issues, slow performance of PC, blue screen error etc but just because of the fact that we are quite ignorant of the availability of many online services we end up paying huge bills with large time spent on it. We all are quite aware that with the help of internet and intranet, computer forms a networking which can be local or worldwide. Computer, networking and internet all together make a very efficient combination that enables us to perform and make us more efficient. By being efficient it means to cut time and cost both and online computer tech support does both the works quite smartly and intelligently. The services that are offered online are quite effective due to the fact that they are rendered with the help of high end technical tools and applications which are available online.

Online computer tech support has been a real boon for those who rely on computers and laptops to great extent for doing their day to day work or business which earns living for them. And if in this scenario the machine starts creating problem in its working, then it can be a real tough situation. But due to the availability of all kinds of technical assistance online, now the problem gets resolved quickly and makes our work quite easier. It also saves a lot of money for us as online service cuts cost on many things like technician bill, phone bill, gas bill, parking bill, etc.

Till now we had been discussing only one part of the benefits of online computer tech support. Now let's discuss the other part imparting knowledge which is of more importance. All the services which are available online educate us on all small and big issues pertaining to computer and software related issues and problems. All the sites who offer online tech support also offer a knowledge base from where all generic information can be retrieved regarding any possible reason. And they also offer forums for discussing specific and serious issues which requires discussion in order to resolve them. In total we can say that all that is offered in online technical services makes our work a lot easier, convenient and effective.

Article Source: http://goo.gl/Z2GKs

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